Digital Projects Manager

Overview

Key Responsibilities

• Project Management:

  • Lead the planning, execution, and delivery of digital projects from inception to completion, ensuring that all milestones, deadlines, and deliverables are met on time and within budget.
  • Collaborate with clients to define project requirements, scope, and success criteria, translating their vision into actionable project plans and deliverables.
  • Coordinate cross-functional teams of designers, developers, content creators, and other stakeholders to achieve project milestones and deliver high-quality results.

• Client Communication & Relationship Management:

  • Serve as the primary point of contact for clients throughout the project lifecycle, establishing strong relationships built on trust, transparency, and effective communication.
  • Conduct regular meetings and check-ins with clients to gather feedback, address concerns, and ensure that project deliverables meet or exceed expectations.
  • Anticipate client needs, proactively identify opportunities for additional services or enhancements, and offer strategic recommendations to support their digital goals.

• Resource Allocation & Team Management:

  • Coordinate cross-functional project teams comprised of web developers, designers, copywriters, filmmakers, graphic designers, and social media managers, fostering a collaborative and results-driven work environment.
  • Allocate resources, assign tasks, and manage workload distribution across project teams to optimize efficiency, productivity, and collaboration.
  • Provide clear direction, guidance, and support to team members, ensuring that everyone understands their roles and responsibilities and has the resources needed to succeed.
  • Resolve conflicts, address performance issues, and celebrate achievements to maintain a positive and motivated team environment.

• Quality Assurance & Performance Monitoring:

  • Conduct thorough quality assurance checks on deliverables to ensure they meet the highest standards of excellence, accuracy, and alignment with client expectations.
  • Monitor project performance metrics, track key performance indicators (KPIs), and generate regular reports to evaluate project success and identify areas for improvement.

• Continuous Improvement & Innovation:

  • Stay abreast of emerging trends, technologies, and best practices in digital project management, design, and development, and champion innovation within the team.
  • Lead post-project debriefs and retrospectives to gather insights, identify lessons learned, and implement process improvements for future projects.
  • Collaborate with the leadership team to develop and implement strategic initiatives to drive growth, expand service offerings, and enhance the overall client experience.

Qualifications

• Bachelor’s degree in Business Administration, Project Management, Digital Media, or related field.
• Proven experience in project management, preferably in a digital agency or creative services environment.
• Strong understanding of web development, design, film-making, copywriting, graphics design, and social media management processes and best practices.
• Exceptional organizational, time management, and multitasking skills, with the ability to prioritize tasks effectively and adapt to changing priorities.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport with clients, team members, and external partners.
• Proficiency in project management tools and software, such as Asana, Trello, or Jira, as well as Microsoft Office Suite and Google Workspace.
• Commitment to social impact and youth empowerment, with a genuine passion for making a difference in the lives of underserved communities through digital skills development.

Salary & Benefits

• Competitive (UGX) depending on experience
• Creative Working Environment
• Amiable Team
• Strong Global Social Network